ROOMRUSH · THE DETAILS
Contact & Support
Last updated 23 September 2026
RoomRush is built and run by a very small team, and support goes to a real person. If something broke mid-party, say so — that is the most useful bug report we get.
Email us
We read everything. If your party is happening right now, put “live party” in the subject line.
Before you write, two quick fixes
- A guest cannot join.Room codes are the six letters on the host's screen. Codes never contain the letters I or O. If the code was typed before the page finished loading, reload and try again.
- The room says it cannot be found. Parties expire after a few hours. The host can simply start a new room — nothing is lost but the scores.
What to include in a bug report
- What you were doing, and what happened instead.
- Whether you were the host or a guest, and on what kind of device.
- Roughly when it happened. Please do not send us your room code — we do not need it.
Report a prompt
RoomRush is meant to work for mixed groups — families, workplaces, weddings, birthdays. If a prompt appeared that does not belong in that room, tell us the game and roughly what it said, and it will be rewritten or removed. We take this seriously and act on it.
Privacy requests
Deletion and access requests go to the same address. See the Privacy Policy for what is stored and for how long.